Last updated: March 2026

Who we are

Lippa is operated by Accillion AS, a company registered in Norway.
Contact: privacy@lippa.ai

What we collect

• Account data: email address and display name, collected at sign-up.
• Conversation content: AI conversation text you choose to sync via the Chrome extension or manual import. This content is stored to enable extraction, search, and context pack generation.
• Usage data: page views and feature interactions, collected to improve the product.

How we store your data

• Database: Google Cloud SQL (europe-west1). All data is encrypted at rest and in transit.
• File storage: Cloudflare R2 (EU region). Raw transcripts are stored as encrypted objects.
• We do not sell your data to third parties.
• We do not use your conversation content to train AI models.

Retention

• You can delete your account and all associated data at any time by contacting privacy@lippa.ai.
• Deleted data is purged within 28 days of your request, except records the law requires us to keep, such as invoices. We email you what we kept and why.

Cookies

Lippa uses a session cookie for authentication. No third-party tracking cookies are used.

Third-party services

• OpenAI API: conversation content is sent to OpenAI for extraction processing. OpenAI's data processing terms apply.
• Google Cloud (Cloud SQL, europe-west1): database hosting.
• Cloudflare: CDN and object storage.
• Google Cloud (Cloud Run, europe-west1): application hosting.

Your rights

Under GDPR you have the right to access, correct, or delete your personal data. Contact privacy@lippa.ai to exercise these rights.

Changes

We will update this page when our practices change. Material changes will be communicated by email.

Contact

Accillion AS
Email: privacy@lippa.ai